AUTH REFERENCE

Log in and pick up where you left off

Signing in takes your email address or Pakistani mobile number and nothing else, and we send you straight back to the lobby you were using last time. Your...

Email or mobile sign-inOne door to wallet and lobbySession stays warm on your device

Explore The Lobby Read FAQ

What signing in actually asks of you

You enter the email address or mobile number you registered, then your password, and we check it in a second or two. If your device already remembers you, the screen skips ahead and drops you at your last table. Forgotten passwords come back through a single recovery link sent to the same number or inbox, and that link stays live for a

short window. After that, your balance, your pending withdrawals and your saved chips are waiting.

Accepted payment context for Pakistan

The chips you set up before you log in are the same ones waiting after it, so your JazzCash or Easypaisa wallet is never re-entered by...

JazzCash

Easypaisa

SadaPay

Raast

HELP DESK

Help when sign-in will not go through

If a password keeps bouncing, our desk can verify your account from the sign-in screen itself, so you never hunt for a...

HOW WE OPERATE

How we keep sign-in access accountable

Every login attempt is logged against your account, and we email you when a new device appears. Passwords are stored in hashed form and never read back to...

Device alerts

A new phone or browser triggers an email to your registered inbox. If it was not you, one tap from...

Hashed credentials

Your password is scrambled before it reaches our servers, and nobody on the desk can read it back. Recovery runs...

Session timeouts

Shared computers and internet cafes drop your session after a set idle period. Sign out by hand and the cached...

Two-step sign-in

Switch it on in account settings and every sign-in asks for a code sent to your Pakistani mobile. It costs...

Local help hours

Our desk answers in English and Urdu, and staff work Pakistan hours instead of a distant timezone. Replies tend to...

Contact records

We hold only what the account needs: your name, contact number and saved chips. You can request a copy of...

Signing in across app, mobile and desktop

The login screen looks the same everywhere, but what happens afterwards differs by device. The phone app keeps you signed in, a desktop browser asks again, and mobile...

Android app

Signs in once and keeps the session warm until you sign out, so returning to the lobby is a single tap. New handsets still trigger the usual email alert.

iPhone and iPad app

The same one-tap return as Android, with the code check applied when you install on a second device. Fingerprint or face unlock can replace typing your password.

Mobile browser

Asks for your password on each fresh visit unless you tick the remember option, which suits a handset you share at home. The lobby loads in the same tab.

Desktop browser

Wider tables and quicker typing, though the session expires sooner than on mobile. Useful when you want the sportsbook and a live table open side by side.

Tablet

Stretches the same login across a larger screen without asking for a code every time. Handy for live dealer tables where the cards need the extra room.

Shared or cafe PC

Always sign out when you finish, because the timeout only starts once the tab goes idle. Clearing the browser history on the way out adds another layer.

Patchy connection

On a weak signal the check can take a few extra seconds, so let the button finish before tapping again. The app on mobile data gives a steadier sign-in.

INSIDE THE ACCOUNT

What your account shows once you are in

Once your credentials clear, the account area opens on what you actually use. Your wallet balance sits above the fold beside the table you signed off from, with...

Wallet at a glance Your balance shows the moment the account opens, with the...

Last table shortcut We remember the game you signed off from and place...

Saved chips The rails your account already trusts stay on file, so...

Device list Every handset and browser you have signed in from is...

Withdrawal status Any request still moving shows a stage rather than a...

Support shortcut A chat button sits inside the account area, so you...

Questions about logging in

Your registered email address or Pakistani mobile number, plus your password. That is the whole list. The sign-in box sits beside the lobby, wallet and sportsbook links.

Tap the reset link under the password box and we send a one-time code to your registered number. Choose a new password from there, because the link expires quickly.

New devices get an extra check so a copied password is not enough on its own. After the first successful sign-in from that handset, the code stops appearing.

Yes, on the handset you first registered. Sign out by hand and the next launch asks for your password again before the lobby loads up.

Same account, same password, same lobby behind it. Anything you change in one place, including your saved chips, appears in the other on the next sign-in.

Sessions close automatically after a stretch of inactivity, which is why a tab left open overnight asks again in the morning. Enter your password to reopen it.

Only if you leave the session open. Sign out from the account menu when you finish, then check the device list and remove anything you do not recognise.